The paper illustrates
the methodology used in the development of an innovative framework
called Gram Panchayat Organisation Development (GPOD) and its
implementation in action research mode in two village councils since
2011. It further explores the wider applicability of this framework,
which has been extended to over 50 gram panchayats (GPs) since 2014.
GPOD works towards strengthening the panchayat as an organisation in its
entirety, rather than by tackling stand-alone components. It includes
building a shared vision in the panchayat, mapping and re-engineering
key processes, developing accountability and incentive structures, and
supporting the village body in developing and implementing its annual
plans. The approach has evolved to its present form based on real-time
change management initiatives in GPs in which politically elected
members participated in decision-making and implementation. We argue
that by following the principles of organisation development and
aligning the panchayat’s organisational components, marked improvements
in local governance and service delivery were achieved. Impact is
captured in terms of systemic outputs such as annual plans,
accountability structures and activation of defunct committees, as well
as improvements in services such as health, sanitation, drinking water,
etc. The paper also includes a critique of the challenges faced as GPOD
was scaled up to include new areas.