This case study
published in News Reach, the livelihoods and development bi-monthly of
voluntary organisation PRADAN demonstrates how the organisation
development of Gram Panchayats strengthens and improves local governance
and ensures effective service delivery to citizens at the last mile,
through work undertaken in Karnataka and Maharashtra. Organisation
Development principles include appropriate organization design,
incentive structures, and behaviour norms among others. The publication
acknowledges change as a continuous process and underlines the need for
such frameworks to evolve as per the local needs and requirements of the
panchayat over time. The case study also narrates the transformational
journey of some elected representatives to demonstrate how organisation
development initiatives nurture the potential of individual members in
the change process.